Frequently Asked Questions
Answers before you buy
If your question isn’t covered here, reach out directly through our Contact page.
General
An EA is an automated trading program that runs inside MetaTrader 4 or 5. It follows a defined set of rules to open, manage and close trades without manual intervention.
Basic familiarity with opening a MetaTrader account and attaching an EA to a chart is helpful. Each EA ships with a written setup guide, and our support team is available for installation questions.
No. Forex trading carries a genuine risk of loss, and we do not state or imply guaranteed profits, win rates or return figures anywhere on this site. Please read our Risk Disclaimer.
Yes, provided each EA is attached to its own chart and your account has sufficient margin. We recommend understanding each system individually before combining them.
Platform & Setup
All current EAs are built natively for both MetaTrader 4 and MetaTrader 5. Each product page states which version you’ll receive.
Not strictly, but your MetaTrader terminal needs to stay open and connected for the EA to manage trades continuously — a VPS is commonly used to keep it running around the clock.
Yes. Every purchase includes a setup guide, and our support team is available directly for installation or configuration questions — see Contact Us.
Our EAs are not tied to a specific broker. We recommend a regulated broker offering competitive spreads and reliable execution on the pairs your chosen EA trades.
Licensing, Payment & Support
A standard license covers one live or one demo trading account. Full licensing terms are set out in our Terms & Conditions.
Refund eligibility and windows are described in full on our Refund Policy page — please review it before purchasing.
Your license includes access to updates for the version of the EA you purchased. Major new versions may be offered separately.
Use the form on our Contact Us page, or the email address listed there. We respond directly — not through an automated ticket system.